Important Information:

• Order Cut-off: Orders received by 4:00 PM (local time) will be processed on the same day. 
• Processing Time: Processing typically takes 1-3 business days (Monday - Friday).
• Delivery Time: Shipping usually takes about 4-7 business days (Monday - Friday) after processing.
• Free Delivery: Applies to all orders within Switzerland, Canada, the United Kingdom, and the United States.

Shipping Process
After placing your order, you will receive a confirmation email indicating that processing has begun. This typically takes 1-3 business days. Once your order has shipped, you will receive an email with tracking details to monitor the status of your shipment. Delivery time is approximately 4-7 business days.

Possible Delays
Orders should arrive within 5-10 business days. However, delays may occur due to high demand, holidays, or weather conditions. If your order is delayed, please allow an additional 3 business days. If your order has not arrived by then, please contact us at info@schmidtstyle.com so we can investigate the issue.

Cancellations
If you wish to cancel your order, please contact us as soon as possible at info@schmidtstyle.com. Once processing has begun, cancellation is no longer possible.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us with photos of the issue at info@schmidtstyle.com. We will promptly review your case and arrange for the correct replacement.

If you have any questions or concerns, we are happy to help! Just let us know by using some of the contact information below.

Customer Service Hours:
Monday to Friday: 09:00 - 17:00 (local time)

Email: info@schmidtstyle.com
Phone: +41244288425
Contact Form: Click here

Company Information
Schmidt & Style is operated by hi! fashion GmbH, a company registered in Germany.

Commercial Register Number: HRB 21596
VAT Identification Number: DE237605190

Address: Christelmal 4, 83339 Chieming, Germany